EMS Angels awards
The EMS Angels Awards promote quality monitoring as a means to standardize and optimize prehospital stroke care by helping EMS companies identify and target areas for improvement. The awards provide an opportunity to recognize the best-performing providers of prehospital stroke care, and create an international EMS stroke community.
Award winners
Click on a column heading to sort the awards
| Country | EMS | Q2 2025 |
Q1 2025 |
Q4 2024 |
Q3 2024 |
Q2 2024 |
Q1 2024 |
Q4 2023 |
Q3 2023 |
|---|---|---|---|---|---|---|---|---|---|
| Spain | SUBDIRECCIÓN URGENCIAS DE NAVARRA | Gold | |||||||
| Spain | SEM 061 CANTABRIA | Gold | Gold | ||||||
| Spain | 061 ARAGÓN | Diamond | Diamond | ||||||
| Spain | 112 EXTREMADURA UME 5.1 Y H 5.1 | Diamond | Platinum | ||||||
| Vietnam | 115 HA NOI EMERGENCY CENTER | Gold | Gold | ||||||
| United Arab Emirates | ABU DHABI CIVIL DEFENSE AUTHORITY | Diamond | |||||||
| Argentina | ACUDIR | Diamond | |||||||
| Kazakhstan | AKTOBE REGIONAL STATION OF AMBULANCE AND EMERGENCY MEDICAL CARE | Diamond | Platinum | ||||||
| Vietnam | AN GIANG EMS VOLUNTEER 1 | Gold | |||||||
| Italy | AREUS - CENTRALE OPERATIVA 118 SUD SARDEGNA | Platinum | Platinum | Platinum | Diamond | Platinum |
Awards and participation criteria
The awards criteria are based on international guidelines and the experience of our international EMS Steering Committee. To participate in the awards programme, EMS services must:
- Have a formal stroke protocol in place
- Offer an established annual stroke educational/refresher program
- Make use of specific stroke scales in the management of their stroke patients
- Collect data for at least 30 stroke patients managed by their service during the relevant quarter
The level of award allocated to an EMS service is based on their performance versus the following criteria:
| Gold Status | Platinum Status | Diamond Status | |
|---|---|---|---|
| Award level criteria | Registration criteria met | Registration criteria met | Registration criteria met |
| Median time on scene (Minutes) | 31-35 min | 25-30 min | <25 min |
| Percentage of cases where the hospital was prenotified | 85% | 90% | 95% |
| Percentage of patients delivered to stroke-ready hospitals | 85% | 90% | 95% |
| Percentage of patients where medications details were reported | 85% | 90% | 95% |
| Percentage of patients where time last known normal was reported | 85% | 90% | 95% |
How to participate in the EMS Angels Awards
1. Check that your service meets the participation criteria. Note that the minimum requirement for participating in the awards is at least 30 consecutive patients.
2. Register your EMS organization and branch in RES-Q.
RES-Q is one of the world’s largest quality registries for stroke and as a partner of our awards programmes provides a third-party platform for evaluating performance and assigning awards status. RES-Q officially serves as an evaluation portal for EMS Angels Awards from Q2 2024.
3. Collect raw data from the relevant quarter for the metrics corresponding to the EMS Angels Awards criteria. The data can be collected in or copied into the awards spreadsheet ,provided by the Angels Initiative, or in your own system or spreadsheet provided the columns appear in the sequence specified by RES-Q.
4. Log in to RES-Q with your credentials. Under the data collection tab, simply copy (control C) and paste (control V) the list of stroke-ready hospitals in your territory. We recommend that you align with your Angels consultant to identify stroke-ready hospitals or consult your local stroke society. Do ensure that the hospital names in the stroke-ready hospitals list are exactly the same as those uploaded for the case-by-case data. Next, copy and paste the raw case-by-case data from your system or the spreadsheet into the RES-Q form.
5. Once you click “Calculate” RES-Q will automatically calculate a preliminary evaluation of your performance against the awards criteria, which will be visible on your dashboard along with visualisations to help identify areas for improvement
6. When you click “Submit for Award evaluation”, your data will be considered for an EMS Angels Award. The EMS country coordinator will then review the data and approve (or if necessary, adjust) within the defined timeline.
7. Awards are calculated quarterly. The deadlines for data submission, approval and announcement of the awards are available to view on the RES-Q website:
8. Winners are notified via email and will receive their EMS Angels Awards certificates at local ceremonies wherever possible.
9. Winners receive PR materials that enable them to publicize their achievement and receive recognition from their communities.
Community stories
Thought-provoking perspectives and inspiring stroke care stories from around the world.
Honours wall
The Angels Initiative is proud to honour the winners of the ESO and WSO Angels Awards, the EMS Angels Awards and the Spirit of Excellence Awards.
Hospital Unimed Ribeirão Preto_Q1 2025
Hospital São Luis Campinas, Brasil, Q1 2025
Santa Casa de Rio Claro
São Joaquim Hospital e Maternidade Unimed Franca - Brasil
KPJ Ipoh Specialist Hospital Diamond Status for Q1 2025
SAMU Três Colinas - Ituverava - SP - Brasil
Santa Casa de Misericórdia Matão - Hospital Carlos Fernando Malzoni - SP -Brasil
Hospital Alzira Velano - MG - Brasil, Angels WSO Platnium Award, Q3 2024
Hospital São Francisco de Paula, Pelotas - RS, Brasil, Angels WSO Diamond Award, Q4 2024
Irmandade Santa Casa de Misericórdia Rio Claro -NSL, Brasil, Angels WSO Gold Award, Q3 2024
GOLD ANGELS WSO AWARD Q3 2024 - AN BINH HOSPITAL - VIET NAM
SÃO JOAQUIM HOSPITAL E MATERNIDADE UNIMED FRANCA-SP, Brasil, ANGELS WSO GOLD AWARD Q3 2024
Hospital Municipal Rocha Faria, Angels WSO Gold Award, Q2 2024
Hospital Quinta Do'r, Angels WSO Diamond Award, Q2 2024
GOLD WSO ANGELS AWARD Q3 2024 - BINH DUONG GENERAL HOSPITAL - VIET NAM
GOLD EMS ANGELS AWARD Q3 2024 - EMS 115 HO CHI MINH - VIET NAM
GOLD WSO ANGELS AWARD Q3 2024 - HOAN MY SAI GON - VIET NAM
SAMU Sumaré - SP
Platinum WSO Angels Award - Nguyen Dinh Chieu
Bach Mai SC 14 Diamonds
Netcare The Bay - WSO Angels Gold Award - Q2 2024
Hospital Lagomaggiore. Mendoza Argentina
Santa Casa Sertãozinho - SP
IPSS Medical Rescue KZN Secures Platinum EMS Angels Award
LIFE WESTVILLE HOSPITAL - FIRST LIFE HEALTHCARE HOSPITAL IN KZN TO GET DIAMOND STATUS
LIFE ENTABENI RECEIVES WSO GOLD AWARD Q2-2024
SANATORIO ANCHORENA RECOLETA. BUENOS AIRES
SAGRADA FAMILIA BUENOS AIRES
Santa Casa de Franca
Hospital Vera Cruz - SP - Brasil
Santa Casa de São Carlos - SP - Brasil
Santa Casa de Ituverava - Brasil
HOSPITAL MUNICIPAL HENRIQUE SERGIO GREGORI
HOSPITAL MUNICIPAL HENRIQUE SERGIO GREGORI
HOSPITAL MUNICIPAL HENRIQUE SERGIO GREGORI
Hospital das Clínicas Samuel Libanio - Brasil
Unidade de Emergência do Hospital das Clínicas de Ribeirão Preto - Brasil
Irmandade da Santa Casa de Misericórdia de Jaboticabal Hospital e Maternidade Santa Isabel - Brasil
Hospital Municipal Ermelino Matarazzo- Brasil
Hospital Municipal Ermelino Matarazzo- Brasil
Hospital São Luiz Morumbi- Brazil
Hospital Quinta Do'r
Hospital de Clínicas da Universidade Estadual de Campinas - Brasil
Netcare Umhlanga Hospital - WSO Angels Gold Award - Q1 2024
Hospital Santa Rosa, Brazil
Santa Casa de Mogi Guaçu - Brasil
Netcare St Annes Hospital - KZN
Hospital São José - Criciúma - SC - Brasil
Hospital Getúlio Vargas - Piauí - Brasil
LONG KHANH REGIONAL GENERAL HOSPITAL
Thu Duc Regional General Hospital
Dong Nai General Hospital_Diamond WSO Angels Award Q4 2023
Ospedale dei Castelli
NETCARE 911 KZN attains Platinum EMS Angels Award
Hospital São Vicente de Paulo - SP - Brasil
Hospital São Paulo - UNIMED Araraquara - Brasil
Hospital e Maternidade Santa Lucia - MG - Brasil
Lenmed Ethekwini Hospital and Heart Center achieves WSO Angels Diamond award
First EMS In South Africa To Attain EMS Angels Gold Award - Netcare 911 - KZN
Netcare St Augustines Attains WSO Gold Award
Max Super Specialty Hospital Patparganj, Delhi, India
Santa Casa de Ituverava - Brasil
Hospital UNIMED Ribeirão Preto - Brasil
Hospital Universitário Alzira Velano - Brasil
Hospital Geral Cleriston Andrade - Status Diamond Q2/2023
Santa Casa Piracicaba - SP - Brasil
Hospital e Maternidade Santa Lucia - MG - Brasil
Santa Casa de São Carlos - SP - Brasil
Santa Casa de Franca - Brasil
Hospital São Paulo - UNIMED Araraquara - Brasil
2022 WSO Spirit of Excellence Award, Dr. EunHwan Jeong, Pohang Stroke and Spine Hospital; South Korea
Santa Casa de São Carlos - SP - Brasil
Hospital UNIMED São Carlos - Brasil
Hospital UNIMED Ribeirão Preto - Brasil
Shalby Hospital Mohali, Punjab, India - Continuous Quality Monitoring Save lives
Yashoda Hospital Ghaziabad India - Neuro Critical Care Team
Bach Mai Hospital
Bach Mai Hospital
SPIRIT OF EXCELLENCE
ESO-Angels Award
MALAYSIA - HOSPITAL SEBERANG JAYA, PULAU PINANG
Bethesda Hospital, Yogyakarta, Indonesia. WSO Angels Gold Award
WSO Angels Gold Award . Panti Rapih Hospital, Yogyakarta, Indonesia.
Angels Award
2021 WSO Angels Awards Ceremony in South Korea
WSO Angels Award Diamond Center for the third consecutive quarter at Pohang Stroke & Spine Hospital
Angels awards-Q4 Global Stroke Alliance
Angels awards- Winner from Brazil- Hospital de Base de Bauru
Angels awards- Winner from Brazil- Hospital do Sertão Central- CEARÁ
Angels awards- Winner from Brazil- Hospital Metropolitano Dr Célio de Castro- MG
WSO ANGELS DIAMOND AWARD STATUS. NBC HOSPITAL , JAKARTA , INDONESIA.
Diamond Award - HOSPITAL GENERAL DE AGUDOS I. PIROVANO -CABA- ARGENTINA
Diamond Award -CLÍNICA SAGRADA FAMILIA -CABA- ARGENTINA
Diamond Award -HOSPITAL JM RAMOS MEJÍA -CABA- ARGENTINA
Diamond Award- SANATORIO ANCHORENA -CABA- ARGENTINA
Stroke Unit Neurologia AO Brotzu Cagliari
NATIONAL BRAIN CENTER HOSPITAL , JAKARTA , INDONESIA
University Medical Center - HCMC
Fundación Santa Fe de Bogotá
University Hospital of Ioannina, Greece
F. Spaziani Hospital in Frosinone
Ospedale Santa Maria Nuova Firenze
Past Head of Czech Stroke Society, Dr. Ondřej Škoda, from Hospital Jihlava
IRCCS Centro Neurolesi Bonino Pulejo Ospedale Piemonte, Messina
AOU San Giovanni di Dio e Ruggi D'Aragona, Salerno
Oleksandrivska Kyiv City Clinical Hospital - Ukraine
Cluj Napoca Emergency Hospital - Romania
Acibadem City Clinic Tokuda - Bulgaria
UMHAT St. Anna Sofia - Bulgaria
Riga's East Clinical University Hospital Gailezers - Latvia
Vall Hebron Hospital - Spain
Tondela Viseu Hospital - Portugal
Na Homolce Hospital - Czech Republic
Všeobecná nemocnica s poliklinikou Levoča - Slovakia
King Fahad Hospital of the University, Al Khobar - Saudi Arabia
Ospedale Civile S.Agostino-Estense di Modena - Italy
Clinical Regional Hospital No. 2 in Rzeszow - Poland
Specialist Hospital in Pila (Neurology) - Poland
MHAT Targovishte - Bulgaria
Regional Hospital of Liberec - Czech Republic
Mukachevo District Central Hospital, Ukraine
Spirit of Excellence Award – prof. Sergiy Moskovko, Ukraine
SPIRIT OF EXCELLENCE AWARD, MADEIRA
TARTU UNIVERSITY HOSPITAL - ESTONIA
CLINICAL HOSPITAL OF EMERGENCY ORADEA - ROMANIA
ÚSTŘEDNÍ VOJENSKÁ NEMOCNICE - CZECH REPUBLIC
SEMMELWEIS UNIVERSITY HOSPITAL - HUNGARY
